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FAQ

Top 5 Frequently asked questions

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Why is a recent purchase missing?
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How long does it take for points to appear in my account?
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Why didn't I receive my points?
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Will I earn points if I exchange or cancel my order?
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How can I make sure my purchase is tracked when shopping an Online Mall offer?
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Please call us between 9am and 7pm AEST Monday - Friday.
Australia 13 49 06
International +61 2 8222 2571 (outside Australia - call charges apply)